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Privacy Policy for Sabi’s Curtain Store

Last Updated: 21/03/2024

GDPR Privacy Policy

This Privacy Policy describes how Sabi's Curtain LTD ("we," "us," or "our") collects, uses, and protects your personal information in compliance with the General Data Protection Regulation (GDPR) when you visit or make a purchase from https://www.sabiscurtains.shop (the "Site").

 

1. Data Controller:

The data controller for the processing of your personal information under this Privacy Policy is:

Sabi's Curtain LTD
5 Bournside Drive
Telford, TF3 1DT
United Kingdom

 

2. Personal Information We Collect:

 

We collect and process the following types of personal information about you:

  • Identity Data: Including your first name, last name, username, or similar identifier.

  • Contact Data: Including your billing address, delivery address, email address, and telephone numbers.

  • Financial Data: Including your bank account and payment card details.

  • Transaction Data: Including details about payments to and from you and other details of products and services you have purchased from us.

  • Technical Data: Including your internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

  • Profile Data: Including your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.

  • Usage Data: Including information about how you use our website, products, and services.

  • Marketing and Communications Data: Including your preferences in receiving marketing from us and our third parties and your communication preferences.

We collect this personal information directly from you or indirectly from your activity on our website.

 

3. Legal Basis for Processing:

We will only use your personal information when the law allows us to. Most commonly, we will use your personal information in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.

  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

  • Where we need to comply with a legal or regulatory obligation.

 

4. How We Use Your Personal Information:

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

 

5. Data Security:

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal information on our instructions and they are subject to a duty of confidentiality.

 

6. Your Legal Rights:

You have certain rights under data protection laws in relation to your personal information. These rights include:

  • The right to request access to your personal information.

  • The right to request correction of your personal information.

  • The right to request erasure of your personal information.

  • The right to object to processing of your personal information.

  • The right to request restriction of processing your personal information.

  • The right to request transfer of your personal information.

  • The right to withdraw consent.

 

7. Contact Us:

For more information about our privacy practices, or if you have questions, concerns, or requests regarding your personal information, please contact us:

Sabi's Curtain LTD
5 Bournside Drive
Telford, TF3 1DT
United Kingdom
Email: sabiscurtains@outlook.com

 

8. Changes to This Privacy Policy:

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We encourage you to periodically review this page for the latest information on our privacy practices.

Effective Date: March 21, 2024.

Cookies Policy for Sabi’s Curtain Store

Last Updated: 21/03/2024

Cookies Policy

This Cookies Policy describes how Sabi's Curtain LTD ("we," "us," or "our") uses cookies and similar tracking technologies on https://www.sabiscurtains.shop (the "Site") and the choices you have regarding those technologies.

 

1. What Are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They allow the website to recognize your device and remember information about your visit, such as your preferences or items added to your shopping cart.

 

2. Types of Cookies We Use:

We use the following types of cookies on our Site:

  • Strictly Necessary Cookies: These cookies are essential for the operation of our website. They enable you to navigate our website and use its features, such as accessing secure areas.

  • Performance/Analytics Cookies: These cookies collect information about how you use our website, such as which pages you visit most often and if you receive error messages. These cookies help us improve the performance of our website.

  • Functionality Cookies: These cookies allow our website to remember choices you make (such as your username, language, or region) and provide enhanced, more personalized features.

  • Targeting/Advertising Cookies: These cookies are used to deliver advertisements relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.

 

3. How We Use Cookies:

We use cookies for the following purposes:

  • To provide and improve our services.

  • To personalize your experience on our website.

  • To understand how our website is used and to analyze website traffic.

  • To deliver relevant advertisements to you.

 

4. Your Choices Regarding Cookies:

You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of our website.

Additionally, you can control and/or delete cookies as you wish. For details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

 

5. Contact Us:

If you have any questions about our Cookies Policy or our use of cookies, please contact us:

Sabi's Curtain LTD
5 Bournside Drive
Telford, TF3 1DT
United Kingdom
Email: sabiscurtains@outlook.com

 

6. Changes to This Cookies Policy:

We may update this Cookies Policy from time to time in response to changing legal, technical, or business developments. When we update our Cookies Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We encourage you to periodically review this page for the latest information on our use of cookies.

Effective Date: March 21, 2024.

Shipping Regulations for Sabi’s Curtain Store

Last Updated: 21/03/2024

Shipping Regulations

At Sabi's Curtain LTD ("Sabi's Curtains"), we strive to provide efficient and reliable shipping services for all orders placed on our website, https://www.sabiscurtains.shop. Please review the following shipping regulations to understand how your order will be processed and delivered:

1. Shipping Options: We offer standard and fast-tracked shipping options for all orders made on Sabiscurtains. The shipping methods available may vary depending on your location and the items purchased.

 

2. Business Days: Orders are processed and shipped on business days only, which are Monday through Friday, excluding public holidays.

 

3. Order Processing Time: For in-stock items, your order will typically be processed and shipped within 24-48 hours after order verification and credit approval. Please note that this processing time may vary during peak seasons or promotional periods.

 

4. Pre-Order Products: Some products on our website may be available for pre-order. Pre-order products, such as our Boho Macrame items, have specific shipping regulations outlined in the product description. Shipping for pre-order products will occur once the particular product policy states. Customers are advised to review the shipping information provided for each pre-order product before placing an order.

 

5. Shipping Address: Please ensure that you provide accurate and complete shipping information, including your full name, delivery address, and contact details. We are not responsible for delays or delivery issues resulting from incorrect or incomplete shipping information provided by the customer.

 

6. Shipping Charges: Shipping charges will be calculated based on the selected shipping method, the destination of the order, and the total weight or dimensions of the package. Customers will be informed of the shipping charges during the checkout process before completing their purchase.

 

7. Shipping Restrictions: Please note that there may be certain restrictions or limitations on shipping certain items to specific locations. These restrictions may be due to legal regulations, carrier limitations, or other factors. We reserve the right to cancel orders that cannot be shipped to the specified location.

 

8. Delivery Timeframes: The estimated delivery timeframe for your order will depend on the selected shipping method and your location. While we make every effort to ensure timely delivery, please understand that shipping delays may occur due to unforeseen circumstances such as weather conditions, customs clearance, or carrier issues.

 

9. Contact Us: If you have any questions or concerns about our shipping regulations or your order's delivery status, please don't hesitate to contact us:

Sabi's Curtain LTD
5 Bournside Drive
Telford, TF3 1DT
United Kingdom
Email: sabiscurtains@outlook.com

10. Changes to Shipping Regulations: We reserve the right to update or modify these shipping regulations at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage customers to review our shipping regulations periodically for updates.

Effective Date: March 21, 2024.

Returns + Exchanges Policy for Sabi’s Curtain Store

Last Updated: 21/03/2024

At Sabi's Curtain LTD ("Sabi's Curtains"), we want you to be completely satisfied with your purchase. Please review our Returns + Exchanges Policy carefully to understand the terms and conditions for returning or exchanging items purchased from our website, https://www.sabiscurtains.shop.

 

1. Return Conditions: To be eligible for a return, you must meet the following conditions:

  • The return must be sent back within 14 days of the delivery date.

  • The item must be in its original, unused, and unwashed condition with no visible damage.

  • The item must be returned with the original tags and packaging.

 

2. Exchanges / Refunds: Exchanges or refunds will be issued up to 14 days from the date the product was received. Unfortunately, we are unable to offer free returns. We recommend choosing a tracked courier service and contacting us prior to returning the item to ensure smooth processing.

 

3. Sale Items and Discounted Purchases: Sale items or items purchased with a discount code can be returned for exchange or store credit only. We do not offer refunds on any sale items; only items purchased at the original Recommended Retail Price (RRP) are eligible for refunds.

 

4. Contact Us: For assistance with returns or exchanges, please contact us at sabiscurtains@outlook.com.

Our customer service team will be happy to assist you with any queries or concerns.

5. Shipping Address for Returns: Please send all returns to the following address:

Sabi's Curtain LTD

5 Bournside Drive
Telford, TF3 1DT
United Kingdom

 

6. Legal Compliance: Our Returns + Exchanges Policy complies with British consumer laws and regulations.

 

7. Changes to the Return Policy: We reserve the right to update or modify our Returns + Exchanges Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage customers to review our policy periodically for updates.

Effective Date: March 21, 2024.

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